Bloggin in the UK RSS 2.0
 Friday, June 27, 2008

So tonight at about 8pm I sit down on the couch with a beer when I hear a knock at the door. When I answer it there two ladies and a gent all smartly dressed in suits. The woman asks me to confirm my name and address as shown on her clipboard she then starts a vauge diatribe about how I could save money on my energy bills. At no point did she identify that she was from nPower. I learnt this from looking at the logo on her Id badge.

The lady's sales pitch continued for about a minute until I twigged what was going on. I asked her straight out "Are you offering to change my provider?" she seemed disinclined to answer the question so I asked it again. She said yes to which I replied I am not interested in changing my provider. She asked if it was due to the hassle, I said no I just do not want to change. That was the end of it.

What annoyed me was the underhand way in which the salespeople misleadingly explained their presence on my doorstep. If they had identified themselves as N-Power and offered to quote me a price for supplying fuel I would have given them a chance. I like the next person would always rather pay less for my fuel but I felt like they were trying to con me into changing without even realising I was doing so. I am now very unlikely ever to contemplate using n-power in future. They should stop this practice as they will get some very negative pr from people like me. IMHO door to door sales is about as low as it gets anyway.

Rant over. 

Friday, June 27, 2008 9:09:10 PM (GMT Standard Time, UTC+00:00)  #    Comments [1] -

Monday, July 28, 2008 12:09:17 PM (GMT Standard Time, UTC+00:00)
Charlie, could not agree more. npower suck BIG time - check out my post here >>> http://theappleofmyi.com/blog/npower-sucks/

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Charlie Barker
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