I have just switched my ISP,  I've been with Plusnet for over four years and the first three and a half years the service was excellent. I need an ISP that offers a static IP address so I can host my own personal website and blog. As BT have just bought Plusnet and even though Plusnet are making a lot of noise saying that things aren't going to change i'm not prepared to be a guinea pig, especially not where BT are involved. I hope i'm wrong and Plusnet sort out their recent support issues.

Plusnet's loss is Zen internets gain, they offer an 8mb lite package where you get 2GB downloads and 8 static IP addresses for £18 per month. Their reputation for troubleshooting support issues is good but time will tell.

All I had to do to get a MAC code was raise a support ticket at Plusnet and then listen to a salesman for five minutes try and convince me to stay, then sign up at Zen.